E-commerce stores have been delivering the best of products and services to their customers for a long time. The increasing competition requires them to adopt innovative techniques to retain customers.<\/p>\r\n\r\n\r\n\r\n

But sometimes, the stores end up bearing the negative consequences of it. As in the instance of product returns which costs the e-commerce sector heavily.<\/p>\r\n\r\n\r\n

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\n $\"Ecommerce$ \n \n <\/div>\n \n<\/div>\n\n\r\n\r\n\r\n

By 2020, online return deliveries are estimated to cost businesses $550 billion. While return rates to brick and mortar stores are around 8%, this jumps to around 25% for items bought online.<\/p>\r\n\r\n\r\n\r\n

40% of the shoppers buy items with the intention of returning some of them. 47% of the shoppers won\u2019t buy an item if they have to pay for return shipping. 20% of online retailers raise prices to compensate for the expense of e-commerce returns.<\/p>\r\n\r\n\r\n\r\n

Among the most frequently returned online products are clothing and shoes with they being returned in more than half the times of purchases.<\/p>\r\n\r\n\r\n\r\n

Then come electronics with 42%, then accessories\/jewelry with 30%, then health and beauty items with 22%, and lastly entertainment-related products with 21%.<\/p>\r\n\r\n\r\n\r\n